Several positions are currently posted. Scroll down to view them all. To apply for a position, email a cover letter and resume with contact information for professional references, to email@example.com, or mail to Human Resources, 424 Bellevue Avenue, Newport RI 02840.
You may also download an employment application, fill it out and mail to the above address.
GROUP TOUR COORDINATOR (Full-Time)
The Preservation Society of Newport County seeks a full-time Group Tour Coordinator. Hours of work are primarily Monday through Friday, 9am - 5pm. Weekend work may be required for Special Events such as Newport Flower Show & Newport Mansions Wine & Food Festival.
The Group Tour Coordinator is a central part of the group tour function. This person will process incoming calls for group tours, schedule reservations for group and personal tours, maintain a specialized tourism/attendance database and group tour payments. As such, this position is considered to be a primary customer service interface, requiring consistency with customer and client satisfaction.
In addition, the Group Tour Coordinator assists with Marketing / Group Tour projects, including the preparation and distribution of brochures and other promotional items. He or she will assist the Tourism Marketing Manager in marketing projects and tasks. This is a dynamic work environment, and requires the candidate to be able to handle multiple projects simultaneously. He or she also performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and recordkeeping.
Primary Duties & Responsibilities:
• Assist the Group Tour Manager with reservation and database functions, specifically managing telephone reservations and inquiries and scheduling for group & personal tours. Additionally, assist the group tour manager in marketing the Newport Mansions to existing and new Group Tour markets.
• Assist the Tourism Marketing Manager in marketing projects.
• Other general office duties as assigned, including distribution of promotional and brochure mailings, updating of database, maintaining office forms and procedures and assisting with administrative tasks.
• Receive the public and answer questions, in person and by telephone, respond to inquiries from employees, citizens and others, and refer, when necessary to appropriate person, official, or department.
• Operate standard office machines, as required. Prepare outgoing department mail; sort and distribute incoming mail. Compose, type, and edit correspondence, reports, memoranda, and other material.
• Bachelor’s Degree in Travel & Tourism, Hospitality or Communications preferred.
• Minimum one year of documented scheduling experience.
• Experience with MS-Windows, Microsoft Office & Microsoft Outlook required.
• Experience with reservation software, Power Point, Indesign and Photoshop helpful.
• Energetic team-player with excellent interpersonal and customer service skills.
• Strong self-starter with the ability to work independently, self-manage time, multi-task and establish priorities.
• Ability to discern when supervisory assistance is required in resolving an issue.
• Good written, verbal communication and organizational skills.
LEADERSHIP GIFTS OFFICER (Full-Time)
The Leadership Gift Officer is responsible for the generation of major gifts in the $25,000 to $1,000,000 range from individuals in support of the Preservation Society’s highest organizational priorities. Working with the Director of Development and CEO, the Leadership Gift Officer will develop and manage a portfolio of major gift prospects; develop and execute solicitation strategies; identify cultivation and events for major donors; engage volunteers and trustees in major donor cultivation and solicitation; work toward a goal of 50 major donor solicitations per year. Hour are M-F 9-5 , with some evenings and weekend hours required.
Primary Duties & Responsibilities
Personal Solicitations: Develop and manage an active portfolio of 100+ qualified major gift prospects, developing appropriate individual solicitation strategies for each prospect.
• Personally visit major gift prospects to cultivate, solicit and close major gifts in the $25,000 - $1,000,000 range. This will involve both local and some national travel.
• Conduct a minimum of 8 substantial personal visits per month with a goal of soliciting 50 prospects per year for a major gift.
• Develop an excellent working knowledge of organizational activities and priorities in order to maximize connections between the Preservation Society and the giving interests of prospects.
• Time Allocation: 30%
Cultivation & Stewardship: Ensure proper and appropriate cultivation and stewardship events for major donors, primarily in Newport but also Palm Beach, Boston, NYC and Washington DC.
• Enhance donor stewardship through major donor events and a formal major donor recognition program.
• Coordinate annual major donor dinner and summer cultivation and stewardship events (summer lecture dinners, private tours.)
• Attend programs and general activities of the Preservation Society.
• Time Allocation: 20%
Prospect Management: Formulate and implement solicitation strategies for each prospect utilizing appropriate moves management techniques.
• In conjunction with Development staff, maintain a comprehensive prospect and donor “moves management” system in Raiser’s Edge as it relates to the major gifts program.
• Create robust solicitation strategies in collaboration with volunteer solicitors and staff.
• Generate timely and thorough post-call reports recorded in Raiser’s Edge.
• Time Allocation: 15%
Proposal Development: Prepare a wide range of correspondence, proposals, case statements and other written materials for the cultivation and solicitation of major gifts. Work in conjunction with the grant writer on templates for key projects and organizational priorities.
• Time Allocation: 10%
Volunteer Solicitors: Engage volunteer solicitors to advance cultivation and solicitation of major donors in support of the Preservation Society’s mission.
• Work with volunteer leaders to identify and develop individual cultivation and solicitation strategies.
• Prepare volunteers, and accompany them if appropriate, on donor visits. Debrief with volunteers and plan next steps.
• Update volunteer solicitors regularly on progress toward goals.
• Time Allocation: 10%
Annual Plan and Budget: Develop a written annual plan to include, financial goals, budget, timelines and accountability that are both challenging and realistic to achieve consistent and successful growth in major gifts.
• Review and revise plan annually.
• Time Allocation: 5%
Reporting: Provide major gifts status update in bi-weekly department reports to CEO.
• Time Allocation: 5%
Planned Giving: Stay abreast of planned giving methods and changes in tax laws as they apply to charitable giving.
• Time Allocation: 2.5%
• Proven ability to solicit and close individual leadership gifts in the $25,000 to $1 million range.
• Ability to relate to major gift prospects and donors, instilling confidence in the work and goals of the Preservation Society.
• Proven ability to effectively prepare and successfully motivate volunteers to achieve fundraising goals.
• Ability to make professional and engaging presentations at meetings and events.
• Ability to foster effective working relationships within a team environment.
• Ability to multi-task in order to successfully coordinate multiple projects and shifting priorities.
• Demonstrated time management skills necessary to establish and meet deadlines.
• Knowledge of professional standards for Fundraising & Development Professionals.
• Ability to maintain confidentiality and discretion at all times.
• Ability and willingness to travel on a regular basis.
Education & Experience:
• Bachelor’s Degree
• 7+ year’s successful experience in Major Gifts fundraising.
• 3+ year’s successful experience with volunteer fundraising boards and committees.
• Working knowledge of major gifts strategy utilizing “Moves Management.”
• Working knowledge of planned giving techniques and vehicles.
• Strong writing and speaking skills to clearly articulate the needs and the mission of the Society and, communicate to all levels of the organization.
PRESERVATION PROJECT MANAGER (Full-Time)
The Preservation Project Manager's primary responsibility is to manage the facilities and resources of the PSNC heritage to ensure the long term viability of the buildings. While the position has a practical focus, the incumbent is not required to personally provide maintenance in all instances but to manage trades-people who have the specific skills required for the job. He/she must have proven management and leadership skills with a demonstrated ability to motivate, direct and provide effective and positive communication with employees.
40 hours/week. Primary schedule is Monday-Friday, 8:00 am - 4:00 pm; hours and days may vary in order to meet the operational needs of the organization. Special projects or events may require occasional evening or weekend work. Responsible to provide assistance during emergency situations.
• Advanced knowledge of plumbing and septic systems, oil/gas heating systems, chimney and electrical maintenance and repair with emphasis on historic architecture.
• Test and report the safe usage and handling of hazardous materials.
• Possess fundamental ability to track expenditures and maintain a budget.
• Flexibility to work independently, and in team settings.
• Strong attention to detail and ability to exercise good judgment.
• Integrity, credibility and dedication expected when interacting with PSNC tenants and outside contractors.
• Must follow all rules and regulations in the PSNC Personnel Policy and Safety Program.
• Ability to multi-task and establish priorities while maintaining a flexible behavior and approach towards assignments.
• Must possess a valid Driver’s License with clean driving record.
Primary Duties & Responsibilities:
• Review and assess work order requests in an equitable and prioritized way assigning and overseeing Maintenance Dept staff’s daily and weekly duties, based upon a sense of urgency.
• Advise the Properties Director of any potential problems in meeting assigned project schedules or potential budget shortfalls.
• Interact both orally and in writing with all PSNC departments, subordinates, contractors and committees.
• Authorize purchase of necessary materials within the scope of work and budget guidelines.
• Recommend and oversee all maintenance staff hiring, disciplinary actions, and annual reviews.
• Forecast and design a short and long term program associated with the building services, facilities and equipment to proactively prevent and anticipate for potential upcoming maintenance and emergency situations that may arise.
• Assist in the development and operation of maintenance recording systems including timeline tracking, costs, and outcomes to ensure that work is carried out within agreed parameters and organizational priorities.
• Review and develop processes and procedures associated with regular maintenance tasks that ensure for minimal interruption to the daily operations within the building.
• Manage the projects and maintenance program for all aspects of the buildings in conjunction with the Director of Properties.
• Ensure that all statutory compliance systems and OSHA requirements are fulfilled, maintained and adhered to, as required.
• Research and develop a plan to incorporate environmentally sustainable systems and design into the building wherever possible, within budgetary constraints.
• Coordinate and provide a free flow of information to all applicable staff and tenants regarding work that is being carried out that may affect and impact their working conditions.
• Maintain a database of preferred contractors and regular service providers in a central location for use by staff, if required.
• Assist with the creation of work proposals, source, obtain and review bids, and present to the Director of Properties in an effort to adhere to current and future operating budgets.
• Develop yearly manpower budget for staff development and training needs and ensures training is scheduled and attended.
• Supervise all storm and emergency related work to include preparation, response and mitigation, clean up and recovery in order to maintain operational standard.
• Participate in other projects as directed by the Executive Director and Director of Properties.
• Manage and oversee the maintenance of all heating, air conditioning, electrical, fire and plumbing systems and essential services.
• Develop procedures to ensure that PSNC vehicles and equipment are properly stored and maintained.
• Ensure that all necessary compliance systems are in place and that regularly scheduled checks are carried out.
• College Degree in Construction Management, Historic Preservation or related field. Other combination of work experience and education will be considered.
• Certification in Project Management or equivalent to 10-15 years documented Project Manager experience.
• 5 plus years of Historic Preservation and Architecture experience.
• Must be OSHA certified.
• Must possess superior planning, organizational and communication skills.
• Demonstrated experience with all phases of selection and management of subcontractors.
• Strong working knowledge of MS-Windows Suite.
ASSOCIATE TEAM LEADER (Part-Time)
Ability to lead and supervise house operations and team members when assigned by Team Leader. This includes making daily rotation sheets, utilizing the outside radio to communicate with security and greeters upon motor coach arrival, conduct guided tours and other duties as assigned.
Ability to clearly communicate information and directions to diverse groups of people while providing a pleasant environment for guests.
The Associate Team Leader is a skilled and cross-trained member of the Preservation Society Leadership Team working within the Visitor Experience unit of the Museum Experience Department. As such, the Associate Team Leader will participate fully in the development and delivery of the Visitor Experience philosophy. Associate Team Leaders will assist the Team Leader in achieving customer satisfaction “second to none” in the houses to which they are assigned and will work directly with the Team Leader, Sr. Team Leader, Visitor Experience Supervisor and Manager to assist in the supervision of staff assigned in order to achieve the visitor experience. A flexible schedule is required. One weekend day is required. Requires a minimum of four days availability in season, and occasional special events may necessitate work outside of this time frame.
Responsibilities & Required Qualifications:
Maintain high levels of communication with all Visitor Experience personnel and caretaking staff within the assigned houses.
Conduct coaching and performance reviews for guide staff under the direction of the Visitor Experience Management team.
Ensure guide staff is following dress code, share responsibility for checking and replenishing all of the supplies and forms necessary to operate the suite of house museums.
Ability to evaluate/interpret visitor complaints by active listening and deducing a logical series of events.
Ability to make rational decisions in various situations and discern when supervisory assistance is required in resolving an issue.
Contact 911 in case of accident or incident and complete and transmit forms electronically.
Exhibit a professional demeanor at all times.
Associate degree preferred or equivalent years as a Tour Guide with the PSNC.
Computer proficiency to include navigating Windows based operating systems, working knowledge of Microsoft Office Suite and the ability to create, save, scan and send documents via Outlook. Should also be familiar with using telephones, two-way radios, headsets, printers, scanners, copiers, and other electronic devices.
The Preservation Society of Newport County seeks a part –time candidate to work a flexible schedule up to 25 hrs/wk with the possibility of up to 40 hrs/wk in season. Some weekend days required. Occasional special events may require work outside of this time frame.
Follow an established schedule to ensure that primary cleaning duties are completed in time for the property to open to the public.
Daily operation of the alarm system and lights in preparation for site open and close to the public.
Daily glass cleaning and removal of dust on floors, surfaces and furniture.
• Careful movement of furniture or other historic artifacts when directed and under the supervision of Site Supervisor.
• Periodic cleaning/buffing floors, may involve use of wax or other chemical compounds, as directed.
• Opening and closing of windows, as directed and replacement of light bulbs.
• Collect trash, vacuum as necessary, clean, and monitor and restock bathrooms.
• Sweep and removal of trash, leaves, and snow from interior and exterior walkways and entrances, may require use of blowing machine for leaf and /or snow removal.
• May be asked to check conditions of grounds of assigned property and set up and dismantle traffic ropes and signage.
• Perform other related duties as required or directed.
• High School Diploma or equivalent with previous housekeeping experience preferred.
• Strong self-starter with the ability to work independently, multi-task, and establish priorities.
• Work from verbal and written instructions, able to read and comprehend simple instructions.
• Good communication skills and ability to maintain flexible behavior.
• Follow prescribed safety and health rules, regulations and practices.
• Must occasionally lift and/or move up to 25 pounds.